About RTS Solutions
RTS Solutions builds AI-powered tools that help businesses understand and improve their customer communications. Our platform transforms raw call recordings into actionable intelligence — giving teams the visibility they need to deliver exceptional service.
We believe that every customer call contains valuable data. Most organizations only listen to a fraction of their calls, missing critical patterns and opportunities. RTS changes that by analyzing every single conversation automatically.
Our platform runs entirely on your infrastructure. In an era of cloud-first solutions, we chose a different path — one that keeps your sensitive customer data exactly where it belongs: on your servers, under your control.
Our approach
Privacy first
On-premise deployment means your call recordings and customer data never leave your network.
AI that works for you
GPU-accelerated transcription and LLM analysis deliver insights in minutes, not days.
Built to integrate
Deep CRM and helpdesk integration means your team works in the tools they already know.
Continuous improvement
We ship updates regularly and work closely with customers to build the features they actually need.
Ready to transform your call center?
See how RTS Solutions can give your team real-time insights, automated quality assurance, and complete call visibility.